Shipping & Returns
Stock permitting orders typically ship the day after payment clears. Orders will vary in delivery time depending on delivery location. On average contingent U.S customers can expect delivery in 3-10 business days. Hawaii and Alaska orders allow average 12-18 business days for arrival. Tracking numbers will be provided.Shipping Claims:
Modern In Designs guarantees 100% safe delivery. In the event of shipping damage, Modern In Designs will replace your shipment and file a claim with the carrier on your behalf. To be eligible for this guarantee you sign for any damage upon receipt. All of the products are packaged in carton boxes and ready for long distance travel. upon receiving your shipment, carefully inspect the carton for any gouges, marks or holes. A distressed carton is a potential sign of damaged goods within the carton. Modern In Designs will handle the damaged claims for its shipments only if the receiver (customer) notes the condition of the carton and the condition of the contents of the carton at the time of delivery. If damage is not noted at the time of delivery, a claim can not be placed against the shipping company nor a refund, replacement, nor return to Modern In Designs be made.Prepare For Delivery:
Please check your entrances and hallway sizes prior to ordering to ensure your purchase will fit through the areas of your home. Carriers will deliver your item curb-side; carriers will not bring the item inside the home, up exterior stairs, or open the packaging. Many of our items exceed 80lbs.; know the size and weight of your arriving purchase and be prepared to unload the item from the truck. The back of the trucks are approx 48″ high which is the ideal height for removing the cartons to carry them, thus a liftgate is not included in curbside delivery. We suggest with most deliveries to have a minimum of two people on hand. If you require white glove service of delivery into the home or a liftgate for special circumstances, please contact Modern In Designs customer service for a quote. Carriers usually provide an approximate time frame for delivery; please allow for the carrier to be earlier or later than the estimated time.No Restock Fees & Return Policy:
No Restock Fee: Canceled orders, returns and exchanges do not incur a restocking fee by Modern In Designs. Canceled orders and returns will incur the actual shipping costs to and from the customer back to the Modern In Designs warehouse of origin. Actual shipping costs back to Modern In Designs may vary from the shipping promotions amounts charged or shipping discounts which are subsidized by Modern In Designs at time of the order. Return Policy: If for any reason you are not satisfied, we are pleased to accept returns that are arranged within 7 days of the signed delivery receipt by calling 347.732.9079. We do not accept returns that are not arranged within 7 days of the delivery.