Please refer to the Contact Us page.What is Your Cancellation Policy?
If we are able to cancel your order before it is processed and/or shipped, there is not a charge for the cancellation. If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund. Cancellations or returns must be authorized in advance.Please contact us and we will assess the situation.What is Your Return Policy?
Please refer to the Shipping & Return's page.Do you charge Sales Tax?
All orders shipped OUTSIDE of New York State will not incur any sales tax. By law, we are required to collect sales tax for orders shipped within New York State only.We understand that as a customer, there will be many questions that needs to be addressed before placing an order. If you have any types of questions or concerns about a product/order, feel free to call our customer service department at 800-675-2158.