WINTER HOLIDAY SALE! SAVE UP TO 70% OFF + ADDITIONAL 10%! PROMO CODE 'XMAS'
Call Us : 1-800-675-2158
my cartmy cart

FAQ



How can I contact you?

Please refer to the Contact Us page.

What is Your Cancellation Policy?

If we are able to cancel your order before it is processed and/or shipped, there is not a charge for the cancellation. If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund. Cancellations or returns must be authorized in advance.Please contact us and we will assess the situation.

What is Your Return Policy?

Please refer to the Shipping & Return's page.

Do you charge Sales Tax?

All orders shipped OUTSIDE of New York State will not incur any sales tax. By law, we are required to collect sales tax for orders shipped within New York State only.

We understand that as a customer, there will be many questions that needs to be addressed before placing an order. If you have any types of questions or concerns about a product/order, feel free to call our customer service department at 800-675-2158.



Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.